Contact Us

01 — Get in Touch

We're Real People. Talk to Us.

At Jiskavi, there are no bots, no automated replies, and no ticket queues. When you reach out, a real member of our team reads your message and responds personally. Whether it's a question about sizing, an order update, or just feedback — we are here for it.

Our support team is available Monday to Saturday, 10 AM – 7 PM IST. We aim to respond to all queries within 24 hours on working days.

02 — Contact Details

How to Reach Us

Choose the channel that works best for you — we are available across email and WhatsApp:

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Email
Support & Queries
Best for order issues, returns, and detailed queries
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WhatsApp
Quick Support
Best for order tracking and quick questions
03 — Support Hours

When We're Available

Jiskavi Support Team Currently Active
Working Days Monday – Saturday
Support Hours 10:00 AM – 7:00 PM IST
Response Time Within 24 Hours
Sunday Closed

Messages received outside of support hours will be responded to on the next working day. We appreciate your patience.

04 — Follow Us

Stay Connected With Jiskavi

Follow us on social media for new arrivals, styling inspiration, behind-the-scenes content, and exclusive offers for our community.

05 — Common Questions

Before You Write to Us

You might find a quick answer here — these are the most common things our customers ask about:

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Order Status
Updates are shared on WhatsApp. Still need help? Write to us with your order number.
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Returns & Exchange
Claims must be raised within 48 hours of delivery. Read our policy first.
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Sizing Help
Check our Size Guide before ordering. Still unsure? WhatsApp us — we'll help you pick the right fit.
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Shipping Query
Delivery takes 4–5 business days. Read our shipping policy for full details.