Contact Us

Contact Jiskavi

We’re Real People. Talk to Us.

No bots, no automated replies, and no ticket queues. When you reach out, a real member of our team reads your message and responds personally.

Get in touch with our team.

Whether it’s a question about sizing, an order update, returns, exchange, or just feedback — we are here for it.

Support Availability

Our support team is available Monday to Saturday, 10 AM – 7 PM IST. We aim to respond to all queries within 24 hours on working days.

Email Support

Best for order issues, returns, and detailed queries.

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WhatsApp Chat

Best for order tracking and quick questions.

Quick Response

We aim to reply within 24 hours on working days.

Real Support

Every message is handled by a real person.

02 — Contact Details

How to Reach Us

Choose the channel that works best for you — we are available across email and WhatsApp.

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Email
Support & Queries
Best for order issues, returns, and detailed queries.
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WhatsApp
Quick Support
Best for order tracking and quick questions.
03 — Support Hours

When We’re Available

Jiskavi Support Team Checking Status
Working Days Monday – Saturday
Support Hours 10:00 AM – 7:00 PM IST
Response Time Within 24 Hours
Sunday Closed

Messages received outside of support hours will be responded to on the next working day. We appreciate your patience.

04 — Follow Us

Stay Connected With Jiskavi

Follow us on social media for new arrivals, styling inspiration, behind-the-scenes content, and exclusive offers for our community.

05 — Common Questions

Before You Write to Us

You might find a quick answer here — these are the most common things our customers ask about.

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Order Status

Updates are shared on WhatsApp. Still need help? Write to us with your order number.

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Returns & Exchange

Claims must be raised within 48 hours of delivery. Read our policy first.

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Sizing Help

Check our Size Guide before ordering. Still unsure? WhatsApp us — we’ll help you pick the right fit.

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Shipping Query

Delivery takes 4–5 business days. Read our shipping policy for full details.

Need help right now?

Share your order number or query with our support team and we’ll guide you with the next step.

Chat on WhatsApp