Shipping Policy
Fast, Free & Reliable Shipping
At Jiskavi, we want your order to reach you as quickly and safely as possible. We offer free shipping on all orders across India — no minimum order value, no hidden charges.
Quick Summary: Free shipping on every order. Delivery in 4–5 business days. Prepaid orders are processed faster and typically arrive before COD orders. Order updates shared directly on WhatsApp.
When Will Your Order Arrive?
All orders are delivered within 4–5 business days from the date of placement. Prepaid orders are given priority in processing and typically arrive earlier than COD orders.
Please note that delivery timelines are estimates and may vary slightly due to public holidays, remote locations, or unforeseen logistics delays.
Which Payment Method Should You Choose?
Both prepaid and Cash on Delivery options are available pan India. Here is a quick comparison to help you decide:
Choosing prepaid gets your order into our dispatch queue faster — plus you save an extra 5% on your order value. It's the smarter way to shop at Jiskavi.
How to Track Your Order
You don't need to chase us — we keep you informed. Once your order is placed and dispatched, our team will share real-time shipping updates directly on WhatsApp. No login required, no app to download.
Order Confirmed
You will receive an order confirmation on WhatsApp as soon as your order is successfully placed.
Order Dispatched
Once your order is packed and handed over to our courier partner, a dispatch notification with tracking details will be sent to you on WhatsApp.
Out for Delivery
You will be notified when your order is out for delivery so you can be available to receive it.
Order Delivered
Your order has arrived. We'd love to hear how it went — feel free to reach out with any feedback.
What If Something Goes Wrong?
In the rare event that your order is delayed beyond the expected timeframe, arrives damaged, or is lost in transit — please reach out to us immediately. We will investigate with our courier partner and resolve the issue as quickly as possible.
- Contact us within 48 hours of the expected delivery date if your order has not arrived
- For damaged parcels — please photograph the package before opening and share it with us
- Wrong item received? Contact us within 48 hours of delivery with your order details and photos
- All delivery issues are handled personally by our support team — no bots, no automated replies
We take full responsibility for orders lost or damaged during transit. Your satisfaction is non-negotiable for us.
Please Keep in Mind
- Delivery timelines are business days and exclude public holidays and Sundays
- Please ensure your shipping address and phone number are correct at the time of placing your order — we are not responsible for delays due to incorrect address details
- For COD orders, please ensure someone is available at the delivery address to receive and pay for the order
- In case of a failed delivery attempt, the courier partner will try again — please stay reachable on your registered number
- Currently, we ship across India only. International shipping is not available at this time
Have a Shipping Query?
Our team is always available to help with any shipping or delivery related questions. Reach out to us and we will get back to you personally.