Privacy Policy

We Take Your Privacy Seriously

Welcome to Jiskavi (jiskavi.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site.

What We Collect & Why

We collect two types of information — what you share with us directly, and what is gathered automatically when you use our website.

Information you provide directly:

• Name, email address, phone number, and shipping or billing address when placing an order
• Login credentials if you choose to create a Jiskavi account
• Communication history when you contact us via email or any support channel

Information collected automatically:

• Browser type, device type, and IP address
• Pages visited, time spent, and browsing behaviour on our site
• Cookie and analytics data (see Section 06)

How Your Information Is Used

We use the information we collect to deliver the best possible experience to every Jiskavi customer:

• To process, fulfil, and deliver your orders accurately and on time
• To send order confirmation and shipping update notifications via email and SMS
• To manage your account and provide responsive customer support
• To send occasional offers, new arrivals, or style updates — only where you have opted in or made a prior purchase
• To improve our website, product range, and overall shopping experience
• To comply with applicable laws and regulations in India

Sharing of Your Information

We do not sell or rent your personal data. We may share your information only in the following limited circumstances:

• Service providers: Trusted partners who help us run our store, process payments, and deliver orders — such as Shopify, payment gateways, and courier companies
• Legal compliance: When required by law, a valid court order, or a governmental authority
• Business transitions: In the event of a merger, acquisition, or asset sale, your data may be transferred subject to equivalent privacy protections

How We Protect Your Data

Your data is stored through Shopify's infrastructure, which is certified PCI-DSS compliant — the global standard for secure payment data handling. We apply reasonable administrative and technical safeguards to protect your information from unauthorised access, disclosure, or misuse.

While we take every reasonable precaution, no method of transmission over the internet is entirely secure. We encourage you to use strong passwords and log out of your account on shared devices.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on jiskavi.com. Cookies help us remember your preferences, understand how visitors navigate our site, and surface relevant content and offers.

You may disable cookies through your browser settings at any time. Note that doing so may affect certain features, including the shopping cart and account login.

Your Rights Over Your Data

As a Jiskavi customer, you have the following rights with respect to your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to applicable legal obligations
• Opt-out: Withdraw consent for marketing communications at any time, without affecting prior orders

To exercise any of these rights, please contact us using the details in Section 11.

External Links

Our website may contain links to third-party websites, social media platforms, or payment portals. Once you leave jiskavi.com, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of external sites.

Children Under 13

Our website and products are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us at info.jiskavi@gmail.com and we will promptly delete it.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. Continued use of jiskavi.com after any such changes constitutes your acceptance of the revised policy.

We encourage you to revisit this page periodically to stay informed.

Questions? We're Here.

If you have any questions or concerns regarding this Privacy Policy, please reach out. We aim to respond within 48 working hours.